Senior Service Coordinator

Position: Senior Service Coordinator
Salary: up to £32000 PA
Contract: Permanent
Location: Warwick, CV34
Working Shifts: 37.5 hrs p/w, hybrid (3 home, 2 office)

Our client are a charity and are looking for a Service Coordinator to join their team.

Reporting to the Services Director, Service Coordinator duties include:
 

• Scheduling of wellbeing hub bookings
• Resolving any scheduling issues
• Responding to queries or requests from the volunteers
• System onboarding set ups
• Supervision of service employees and volunteers (approx. 30)
• Liaising with external suppliers
• Arranging service meetings once a month
• Maintaining the active volunteers list
• Working closing with the Learning and Development Manager with any onboarding administration duties
• Training new staff/volunteers
• Scheduling helpline team members (employees and volunteers)
• Working closely with our Data Analyst team to produce Director reports
• Creating monthly schedules and monitoring the take up on these.
• Some out of hours working required (rota).

Service Coordinator person specification:
 

• Confident communicator
• Excellent organisational and time management skills
• Resolution abilities, requiring excellent communication skills
• Ability to write management reports each month (excellent Excel and Word skills).
• Experience of or an interest in the mental health charity sector
• Proactive attitude and willingness to get stuck in.

Apply today and a Reed representative will be in contact with you to guide you through the next steps