Senior ServiceNow Developer

Senior ServiceNow Developer

Lloyds Banking Group

Leeds or Edinburgh - Two days per week and & rest from home.

Salary & Benefits:£62,874 to £76,846 per annum (experience dependent), plus annual personal bonus, 15% employer pension contribution, flexible benefits package, private medical insurance, 30 days holiday plus bank holidays.

Flexibility Works: We're extremely flexible employers, offering a range of options to suit your lifestyle including flexible hours, flex-summer holidays, flex-bank holidays, great parental support and a real focus on finding work-life balance!

About Lloyds;
Lloyds Banking Group is aiming to be both the best bank for customers as well as the bank of the future - where we can meet constantly evolving customer needs and help Britain prosper.

A key driver to us achieving this would require a shift towards new approaches to developing the systems and applications that underpin the Bank. We're looking to reduce the overall IT estate while growing its capability by exploiting innovative tools.

What you'll be doing?

Here in the Service Transformation Lab, we're on a mission to transform colleague's engagement with, and consumption of technology via self service portals, virtual agents and the exploitation of AI.

We're achieving this by exploiting the capability of ServiceNow, an industry leading tool in automating colleagues' experiences to enhance customer outcomes. Since the implementation of ServiceNow in 2018, we have delivered immense value through the platform, now hosting over 50 business processes spanning ITSM, Employee Centre, Cyber, Change and Customer Payments…and we're just getting started.

We're seeking a Senior Developer in our Service Transformation Lab who will drive the creation of innovative solutions for our colleagues journeys engaging with IT; working in conjunction with our developers, analysts and Architects across any and all ServiceNow modules; to design, develop and support solutions that further platform capability and exploitation as an enterprise suite, in a highly collaborative, Agile environment.

Examples of day to day tasks would include;

• Interpreting user stories and supporting development & implementation through to completion.

• Implementing new functionality

• Working with expert user interface 3rd parties

What we're looking for;

We'd welcome applicants from diverse cultural, and technological backgrounds and believe this is critical to success. This is a role in a niche area, so as a minimum to be considered for shortlisting we need to see evidence of the following in your CV;

• Career Background: You'll be self-motivated with a consistent track record at a senior level within ServiceNow development and comfortable in the wide-ranging atmosphere of a technical organisation with a rapidly growing customer base.

• You'll also demonstrate commercial experience of working within an agile engineering environment

• A broad knowledge of ServiceNow modules as this role requires a well-rounded view of platform capability and the way they can interact.

• Process and solution integration, including an understanding of workflow design/configuration including Event Flow Handler.

• A solid grasp of API, JSON, MID Servers and associated technologies that can/do integrate with ServiceNow.

• Experience of ServiceNow implementations.

Please apply if you have the above criteria! In terms of personal qualities that we look for when we meet you, we'll be trying to understand if you are;

• Decisive, creative, analytical and proactive thinking with effective communication and relationship management.

• Demonstrate good judgment and pragmatic approach

• Well organised and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast paced environment.

Please note that this opportunity is restricted to UK based applicants with full Right to Work agreements in place.

About working for us;

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more