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Senior Social Media Manager Job Description
Are you a Social Media expert, who understands the in’s and out’s of the changing Social Media landscape? Do you love to communicate data and information through engaging visuals? Then you need to join our Social Media team that supports 15+ markets globally!
So, who are we?
We’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.
We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.
Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together!
Your role in the team
- As a center of excellence, you as part of our global marketing team will be responsible for supporting, and assisting 15+ local markets with strategic thinking, operations, & reporting of their local and regional Social Media channels.
- You will be a member of our Group Social Media Team (2 members in London, and 3 others in Johannesburg) that include team members supporting Social Media creative (multimedia & video experts), community management, and monitoring of review sites.
- You will be a key contributor in helping communicate our global Social Media strategy & activity throughout the business and assist in managing our external agency relationships.
What you’ll do
You’ll be a key member of the team supporting the head of Social Media & community with strategic thinking to support the local and regional goals, including leading sessions with regional Social Media Managers and ensuring best practices are up to date. They will also provide daily operational support (imposter reporting, password updates, problem solving, etc…) and education to our local/regional markets on items such as martech education (Sprout Social, AirTable, Brandwatch) or Social Media platform updates.
This role will also be in charge of generating monthly reports and analysis on social performance and competitor insights turning this data in to visuals to help us tell the story to the business and regional markets.
Along with the above, you’ll be an active participant working with and managing our external agencies, collaborating with our paid media and influencer teams, and assist the team in being a guardian of the brand and our brand guidelines.
As Social Media platforms evolve, you need to be excited to explore new opportunities in the Social Media space, for example how we can use AI to support the production of engaging content or utilize automation in speed up publishing, tagging reporting, etc.
Who we’re looking for
You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.
We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.
What you’ll need for this role
- This person is a natural communicator and future leader.
- They will display in-depth knowledge of Social Media platforms, how each platform can be deployed with different content and how they operationally work.
- Excellent reporting and presentation skills to help craft the story of Social Media to local / regional markets. Accustomed to working with in a global corporation with regulatory/compliance constraints.
- A self-starter who is able to multi-task, work in a fast-paced enviroment, takes initative and actively works towards uplifting the profile of the team.
Qualifications
- Degree or diploma in business/marketing
- Knowledge of adobe creative suite, ad-lib/smartly, brandwatch, sprout social or similar marketing technology
- You’ve led/managed a team or agency in previous roles
- Managed multiple Social Media accounts in previous roles
How you’ll grow
When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.
And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.
The perks
It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.
Where you’ll work
We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy.
Ask our employees what their favourite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business.
That’s why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy.
So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do.
Apply now
Number of openings
1
