AddressDESCRIPTION
We are seeking a Senior UX Designer to conceive of, plan, lead, and execute new shopping experiences for Amazon EU Stores.
You’ll set and communicate a high bar for design quality and influence across the organization about best practices and processes needed to drive design-led, customer-obsessed solutions. You will be responsible for developing and socializing experiences that drive engagement and excitement throughout the organization - working closely with partners in research, design and product management across Amazon. Because the scope of this position might extend across a number of programs, the ability to balance high-level, holistic reasoning with detail-oriented feature design is imperative.
You would be perfect for this role if:
- You’re a design thinker who envisions and crafts holistic solutions for your users that span the entire customer journey.
- You design experiences that are innovative, and that visually provoke and captivate.
- You are an empathic teammate who flourishes when collaborating closely with other team members.
- You have a proactive approach to fostering alignment with partners and stakeholders.
- You have the ability to succeed in a highly ambiguous, fast-paced environment.
- You are passionate about working strategically with senior leaders to create and deliver visionary and customer-focused solutions.
Key job responsibilities
- Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas.
- Contribute to the near and long term user experience visions for features and product across applicable devices and locales.
- Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.
- Deliver high quality creative products while insisting on high standards and attention to detail.
- Work closely with User Research or run own usability studies to ensure that the solutions are informed by data.
- Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer-centric intersection between design, technology and business.
- Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
- Help nurture a thriving design culture.
About the team
The mission of EU InTech Consumer is to help customers find, evaluate and compare products they like or need, so they feel confident that they have found the best product at the best value. We build features that guide customers through Amazon’s overwhelming selection, and aid in purchase decision-making. We believe that every customer requires specific attention and so we aim to build delightful shopping experiences that are tailored to the customer’s mission. We find the right CX for customers for each category while delivering a cohesive sitewide CX.
Open to Hire in Madrid and Luxembourg.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
- 6+ years of design experience
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- Expert level skill in Figma
PREFERRED QUALIFICATIONS
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
- Proven experience in presenting designs and fostering alignment with partners and senior leaders.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
