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Form of work
SalarySummary
Volunteers are essential to the ongoing success of the National Trust. In this role, you'll be responsible for the day-to-day management and engagement of our volunteers at the North Norfolk Coast and Broads.
Alongside this, you’ll develop connections with the local community and engaging new audiences with our work.
What it's like to work here
As part of the Visitor Experience team, you’ll support the Norfolk Coast and Broads team across a number of sites around Brancaster, Blakeney, Morston, Stiffkey and Horsey. This will include Blakeney Point, which is home to England’s largest grey seal colony and internationally important tern colonies that use the point as a breeding ground in the summer. As well as Horsey Windpump, an iconic landmark in the Norfolk Broads.
You'll manage volunteer recruitment and management across the portfolio, working with property colleagues in the Ranger, Facilities and Visitor Experience teams to manage our volunteering plan for the portfolio ensuring our volunteering offer grows and develops alongside our property aims and ambition.
What you'll be doing
You'll be involved in all aspects of volunteering recruitment, management, and support. Maintaining systems, you'll create opportunities for new volunteering roles, identifying needs for corporate volunteering, and ensuring people have a voice and an opportunity to share skills.
You’ll seek opportunities to connect the local community and other groups with our work for nature and understand their needs too. You’ll engage and respond to our communities and partners, sharing and finding ways to work together.
Who we're looking for
To deliver this role successfully, you'll need:
- an understanding and good practice of volunteer management
- an understanding of good practice in community engagement and involvement, as well as broader participation and partnership working
- practical and successful experience of developing and implementing new products and approaches to volunteers
- excellent organisational and planning skills
- the ability to coach and support those managing, supervising and working alongside volunteers and community partner
- to be a confident and credible communicator, able to develop relationships and build rapport with diverse groups of people, and deal with challenging situations
- to be able to build effective and collaborative relationships with property leadership, their teams, and partners
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
