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SalaryJob Title: Automotive Service Advisor
Location: Hertford, United Kingdom
Job Type: Full-time (40 hours per week)
Salary Range: 25,500 to 30,000 per annum + Bonuses + Overtime
Bonus Potential: Up to 7,200 in bonuses annually
Working Hours: 1 in 3 weekends, Saturday mornings included
Overtime Pay: Time and a half
Company Overview: Join an established Main Dealer in Hertford that specialises in servicing and maintaining a prestigious vehicle brand. As a trusted partner in the automotive industry, we take pride in delivering exceptional service and maintaining the highest standards for our clients.
Job Description:
As a Service Advisor, you will be the key point of contact for our customers, ensuring a smooth and efficient experience in their vehicle service journey. Your responsibilities will include:
- Greeting customers and assessing their service needs
- Providing accurate and detailed information on service options, costs, and timelines
- Scheduling service appointments and managing the service queue
- Coordinating with the service technicians to ensure timely completion of work
- Communicating with customers on the status of their vehicles and any additional service recommendations
- Handling customer inquiries and concerns with professionalism and empathy
Qualifications:
- Previous experience in a similar role within the automotive industry is preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Knowledge of automotive systems and services
- Customer-focused mindset with a commitment to delivering exceptional service
Benefits:
- Competitive salary with the potential for generous bonuses
- Overtime opportunities with time and a half pay
- Professional development and training programs
- A positive and collaborative work environment
- Employee discounts on services and products
How to Apply: If you are interested in this exciting opportunity, please contact Oakland Heath at (phone number removed) or send an up-to-date CV to (url removed).
Referral Bonus: Know someone perfect for this role? Refer them and receive a bonus of up to 300 if they are successfully placed.
Note: This position is for Alecto Recruitment's client, an esteemed Main Dealer in Hertford working with a Prestige Vehicle Brand. Alecto Recruitment is a trusted recruitment agency specialising in the automotive industry.
