Service Advisor

We are working with an independent and growing business based in Reigate, who are looking for a Service Advisor to join their team.
Your main objective is to ensure that customers receive a friendly and professional service at all times.
As specialists in their field, they are incredibly busy – with continuous repeat business, they are able to offer long–term stability to their staff.
Duties:
Listening and documenting customers queries and ensuring this information is passed to TechniciansConsulting with technical staff and the end customer, about repairs and possible alternatives to expensive workProviding the best service and cost quotes to customers, providing less expensive alternatives when possibleAnswering questions about service outcomesScheduling appointmentsEstimating repair costsYour Experience:
A friendly and professional communicatorEnjoy building a rapport with customers and internal staff membersConfident with face to face and telephone communicationExcellent attention to detailIf you are looking to join a growing and independent business, this could be the company for you, so don't delay and send your details to us.
Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.