Job description
Service Controller
Peterborough
Henderson Brown is partnering exclusively with our industry-leading client in their search for a dynamic Service Controller. Working within a small, dedicated service and aftersales team, focusing on customer support and departmental efficiency.
Responsibilities:
Handle customer inquiries for breakdowns, repairs, and maintenance.
Assist in planning field-based engineer schedules.
Generate new business through referrals and marketing activities.
Provide service contracts and spare parts quotations.
Support with sales order processing and general administration.
Requirements:
2+ years of customer service and sales experience.
Polite telephone manner and IT literacy.
Strong communication and negotiation skills.
Ability to manage workload in a fast-paced environment.
Experience with field-based engineers and awareness of health and safety.
If you're a proactive, organised individual seeking a new opportunity, apply now.
Address
Form of work
Salary
Peterborough, Cambridgeshire
