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SalaryService Coordinator -Monday to Friday, Castle Donington £24-25.5k
Do you enjoy working in a friendly office in a fast paced role that will keep you on your toes?
If you enjoy a varied role, working in a fast paced environment in a mixture of customer services, planning and administration then we would love to hear from you We are looking for an experienced coordinator to join an expanding business. So if you love loves being organised, can juggle multiple tasks at once and thrives on offering a first class customer service to their customers this role will be a great fit for you.
So, as the Service Coordinator what will your day look like?
* You will be the first point of call for customers via phone and email
* Logging all service calls onto the system accurately
* Organising spare parts for the engineers prior to their site visit
* Keeping the customers updated with the progress of all jobs
* Chasing internal departments for updates
* Liaising with the maintenance team on a daily basis regarding the service status and highlighting any delays or issues
* Providing any additional costings to the customers when required
* Liaising with other departments within the business
So, as the Service Coordinator we would love to hear from you if you have:
* Previous experience working within a scheduling or coordinating role or similar where excellent customer service is key
* A high level of written and verbal communication skills with a confident and professional approach.
* Strong attention to detail, accuracy, and problem-solving abilities.
* Excellent time management skills and the ability to plan and organise your workload effectively.
Hours of work are Monday to Friday 9-5pm with half an hour lunch
Apply now for a friendly chat about this role and the opportunity to learn more about this company, a forward thinking business who are looking for the right person to help them grow.
