Service Coordinator

Salary: 25,500 per annum plus Veolia benefits
Hours: 40 hours per week
Location: Chesterfield, S42 5UY
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
As a Service Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;

• 25 days of annual leave plus bank holidays
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Manage the Area's Workboard to meet customer requirements and company objectives.
  
• Use the Enquires Log and other company IT management systems to log and process client work requests and enquiries.
  
• Deploys manpower and to fulfil job requirements.
  
• Identify and source materials and equipment required to progress jobs.
  
• Processing and submitting work reports and KPI's to clients.
  
• Ensure the fulfilment of work from point of instruction through to completion.
  
• Ensure safety measures are communicated to work teams using RAMS, etc.
  
• Modify generic RAMS and develops job specific RAMS to fit job requirements.
  
• Maintain administration systems to manage and track work in real time (Enquiry Log, Resource management system, Customer management systems and so on).
  
• Liaise with other Service Coordinators and Contract Controllers to ensure all job requirements are met and labour is effectively utilised, including between Work Areas.
  
• First point of contact for field engineer support.
  

What we're looking for;

• Previous experience as a Service Coordinator or in a similar administrative role.
  
• Good levels of computer literacy
  
• Confidence in being the first point of contact
  
• Excellent time management and organisational skills
  
• Great at building relationships and communicating at all levels
  

What's next?
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.
This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.