Service Delivery Admin

This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Summary
We are currently recruiting for a Service Delivery Administration, who will be responsible for raising all orders for Managed Inventory accounts and checks orders once processed through the in-house system.
We offer a full-time permanent contract, working hours will be Monday - Friday from 9:00 am to 5:00 pm with some flexibility.
What you’ll be doing
You will raise any queries to prevent errors for customer and logs all detail, such as:
Place MIS orders for all UK and ROI customersCreate order files to be sent to customers and Forwards operatives via emailCheck orders via reports and systemsAmend orders where applicableAssist with customer queries (Email & Telephone)Backorder managementMonitor and organise team shared inboxAssist operatives with order queries, product relocation, expiry checks etcAdmin logging tasks such as; Issues, mileage, order volumes, expiries etcPrinting logs, rotas, sheets and stickers required for operatives and officeLiase with various internal departments such as transport, customer services, warehouse and operationsAssisting supervisor with vehicle fleet managementAssisting supervisor with ad hoc tasksSupport holiday/absence cover for supervisorWhat you’ll bring
Good knowledge of Microsoft office packageEducation background to GCSE LevelFull Clean driving licenseAble to work within vulnerable adult and children environment after background checkProven organizational skillsExperience in a Warehouse / Inventory backgroundConfident to deal with customer issues under instructionWhat we offer
Offer salary starting from £25.000 + competitive benefits packageProfessional development opportunitiesHigh importance placed on work life balanceA workplace environment that is inclusive, encouraging, and diverse25 days of annual leaves plus bank holidaysSubsidised onsite canteen#IND-UKOPS
#IND-UKCOM
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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