Service Delivery

Service Delivery Pre-Sales Engineer
Role: Provide technical and managed service pre-sales support to new & existing customers
Location: Hybrid (office, remote, client site) must be able to commute to client site across the UK and Cheshire based office
WHY? Fast growing & leading MSP/IT Services Consultancy

• Do you have 4 + years experience focussed on Service Delivery, managed technical services, or technical consultancy?
• Do you want to work with market leading technologies from some of the best vendors in the world?

Our client is a leading IT services and solutions provider who specialise in all aspects of Managed Technical Services and IT Infrastructure including on-premise and in the cloud. They deliver excellent solutions to their customers whilst providing the highest level of service. As technology continues to quickly develop, they fulfil the vital role of understanding how these benefit their clients, exploiting new opportunities and increase efficiency.

Key Responsibilities: Service Delivery Pre-Sales Engineer

• Assist the sales team to qualify technical requirements, ensuring all necessary information is collated and align to our solutions
• Advise on appropriate technologies and providing estimates to meet technical and business requirements
• Provide a translation service of technical concepts to a non-technical audience
• Stay up to date with industry trends
• Contribute to High-Level Designs / Solutions Design

Experience Required: Service Delivery Pre-Sales Engineer

• 4+ years experience in a similar role focussed on managed technical services in either a Service Delivery, pre-sales, or managed technical services role
• Ability to translate technical concepts to a commercial audience
• Knowledge of Microsoft 365, Active Directory, Azure, Hyper-V, VMware, converged infrastructure, and virtualisation implementation, migrations or projects
• Experience of Server and Storage infrastructure (Cloud and on-prem)
• Strong communication skills both written and verbal
• Ideally experience within an MSP or IT Consultancy environment
• Full driving licence + vehicle + ability to visit client sites across the UK

For more information please get in touch with Katie at Matched Group:

• Technical Pre-Sales / Pre-Sales Specialist / Pre-Sales / Pre-Sales Consultant / Pre-Sales Engineer / Technical Architect / 3rd Line Support / Technical Consultant / Infrastructure Engineer / Infrastructure Analyst / Systems Engineer / IT Analyst / IT Engineer / Technical Analyst / Technical Engineer / Service Delivery