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SalaryTeqniq is searching for a Service Design and Improvement (Projects) to work in the public sector.
35 hours per week.
6 months contract.
09:00-17:00
Job Description:
To lead the development and delivery of Service Design and Improvement initiatives ensuring alignment to strategic priorities, service improvements and legislative changes. To support the development and delivery of best practice across the council in a range of Service Design tools and techniques. Ensure clear alignment between performance, business intelligence and strategic priorities and the development of Service Design and transformation projects of work. Ensure that financial savings and investments in projects are effectively identified, tracked, analysed and monitored. To apply a range of specialist disciplines in Service Design and Improvement including business analysis, modelling and techniques such as Lean. Ensure approach is based on robust Service Design principles, business cases that are properly evidenced through research, process mapping, analysis, modelling, and testing as appropriate. Document and analyse findings and create options for strategic and operational improvements and changes. Setup, lead and facilitate Service Design workshops in collaboration with the services driving innovative thinking and transformation in the service. Work collaboratively and inclusively across teams, service and organisational boundaries to build effective relationships with stakeholders and external partners. To understand the needs, processes and practices of the service areas and groups you are working with ensuring solutions (systems, processes and service changes) meet the needs of the service and their customers.
TEQ-0324-RQ1230719
IND2
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq Limited of any hirer who I do not want my details to be passed onto.
