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Form of work
SalaryThis is a brilliant opportunity for a candidate with about 1 years’ office administration/customer service experience. Working for a business who have a fantastic company culture and are highly supportive, you will be responsible for answering inbound calls, responding to emails and logging information onto the system. This role sits within the company’s service team so candidates will need to have an excellent telephone manner and 5* customer service skills, as well as strong data entry skills.
What’s in it for you?
- 25 days holiday plus bank
- 10% employer pension contribution
- Private healthcare - Excess paid by employer
- Death in service x 4
- Annual salary reviews
- 5% Annual bonus
- Slight flexi working – You can do 8.30am to 5pm or 9am to 5.30pm
Role requirements:
- Answering inbound calls and responding within agreed SLA’s
- Respond to emails received in the service inbox
- Creating quotes
- Closing service reports
- Creating and managing returns
- Manage stock adjustments
- Creating contracts
- Logging calls for Engineers attendance
Candidate requirements:
- Strong customer service skills
- Good data entry skills
- Highly organised and able to work in a fast-paced environment
- Working knowledge of SAP and MS Excel would be advantageous
What you need to do now
If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.
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