We have an exciting new opportunity to join a Wiltshire based IT team within an IT support role, this role is the perfect fit for someone who has experience within a 1st line support role looking for growth within a new environment.
Your main duties will be responding to calls and emails across customer issues and queries, responding to tickets, raising issues to the correct priority levels, covering a small range of infrastructure tasks and administration.
What we are looking for from you:
- Prior 1st line support experience
- Technical knowledge of Office365
- Technical knowledge of ITIL
- Technical knowledge of Active Directory
- Clear and professional communication skills – verbal and written
What we can offer:
- Generous pension scheme
- Annual team bonus
- Flexible working (hybrid)
- Great opportunities for career progression & growth within the company
If this role matches what you are currently looking for then…..
APPLY FOR THIS ROLE AND EMAIL YOUR CV TO OR CALL ON