Service Desk Engineer

VANRATH are pleased to be partnered with a local FMCG company on their search for a 2nd line Service Desk Engineer. This role is based in Belfast on a hybrid basis (3 days in office, 2 from home). 37 hours weekly with standard 9am - 5pm working hours.

The role

• Responding to Service Desk tickets via phone, email and in-person.
• Providing 2nd line IT support to end users.
• Hardware maintenance.
• Contribute to improving IT & other business processes.
• Troubleshooting & resolving IT problems for remote users across UK&I.

Experience Required

• 2+ years previous experience in an IT support role
• 2nd line IT support experience
• Understanding of networking principles
• Strong troubleshooting ability

For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on in the strictest confidence.