Service Engineer

Hughes Safety Showers is looking for an experienced and dedicated Service Engineer to join our growing team at our site in Cheshire and showcase their maintenance and servicing skills.

Service Engineer
Cheshire, SK6 2SS

• Full Time, Permanent
• Competitive salary

Please Note: Applicants must be authorised to work in the UK

We have over 50 years’ experience manufacturing industrial showers and eyewashes to suit all environments.

As a Hughes Safety Showers associate, you will be part of a dynamic and forward-thinking organisation, willing to reward those who are driven to providing exceptional service to both internal and external customers.

we value exceptional service and reward driven individuals who contribute to our success. Join us and become a key member of our team, making a positive impact on our customers and the business as a whole.

About The Service Engineer Role:

As a Service Engineer, you will be responsible for maintaining and servicing our safety shower products across the UK and occasionally Northern Europe.

This customer-focused role requires teamwork and professionalism when interacting with colleagues, clients, and other trades. By upholding the company's standards and guidelines, you will contribute to the positive image of Hughes Safety Showers.

Key Responsibilities:

• Service and maintain Hughes Safety Showers products
• Support internal and external customers (Sales, Admin, Operations)
• Promote fixed service plans and identify cross-selling opportunities
• Perform critical field service activities
• Assist in service van stock reduction and monitoring
• Ensure adherence to Hughes Safety Showers' guidelines and standards
• Maintain professional appearance and promote company image
• Follow all company and site regulations to set a good example
• Complete necessary company documentation promptly
• Attend required training courses and meetings
• Provide support, cooperation, and contribute to company success
• Observe and adhere to company health & safety guidelines for a safe working environment

The Ideal Candidate:

Ideal candidates for this role should possess a qualification or have experience at level 3 or above in disciplines such as plumbing, mechanical engineering, or electrical engineering.

Professional qualifications in health and safety management, ATEX, and other relevant industrial standards are highly desirable.

Additionally, candidates should have relevant professional experience in the industrial and manufacturing sector.

Technical Skills:

• Competent in mechanical, electrical, and plumbing skills
• Aware of industrial health and safety compliance
• Familiar with ATEX, ISO9001, ISO18001, ISO14001, and relevant industrial standards
• Excellent customer-facing skills
• Strong decision-making abilities, adaptable to unforeseen customer requirements
• Effective verbal and written communication skills
• Desirable knowledge of safety shower technical products
• Honest approach with respect for others, capable of cross-functional problem-solving
• Full clean driving license

Soft Skills:

• Honest, humble, and hungry
• Demonstrates integrity towards Company, Customer, and Community
• Full clean driving license
• Proficient in Microsoft Word & Outlook
• Celebrates success
• Clear and direct interpersonal skills
• Proven excellence in internal and external customer service
• Common sense decision-making skills
• Passionate about people while making tough decisions
• Cross-functional problem-solving abilities
• Results-oriented mindset

Benefits:

• Competitive company pension contribution
• Bonus structure
• Healthcare cashback scheme
• Wellbeing incentive
• Cycle to work scheme
• Computer scheme
• 25 days holiday + 8 bank holidays
• Death in service

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Service Engineer, Maintenance Engineer, Field Service Technician, Technical Support Engineer, Industrial Engineer, Plumbing Technician, Electrical Technician, Mechanical Technician, Health and Safety Officer, Product Specialist, Field Service Engineer, Engineering, Plumber, Plumbing, Mechanical Engineer, Mechanical Engineering, Electrical Engineer, Electrical Engineering.