Service Engineer

Service Engineer

Locations: Heathrow – Gatwick – Southampton (occasionally)

Salary: £35,000 - £40,000

Overview of Role:
As a Service Engineer, you will be responsible for the installation, service, and support of cutting-edge X-ray screening systems. The primary focus will be on supporting all X-ray, CT, Checkpoint, and Trace product lines in the Southern areas, predominantly at Heathrow, Gatwick, and Stansted airports, with occasional assignments in other locations throughout the UK and overseas.

Responsibilities:

• Installation, commissioning, and service support for X-ray, CT, Checkpoint, and Trace systems at customer premises in EMEA and International locations.
• Perform preventive and corrective maintenance on-site at customer premises in EMEA.
• Conduct service site surveys before installations and produce professional site reports.
• Execute preventive and corrective maintenance works, and respond to callouts.
• Provide remote technical support to Distributors' engineers and customers.
• Experience with installing, configuring, and troubleshooting MS Windows-based servers and workstations is highly desirable.
• Knowledge of high-end X-ray systems or computed tomography is a major advantage.
• Experience in programming PLCs is advantageous.
• Previous experience in a field Service Engineer role is a must.
• Willingness to travel within the UK and overseas.

Qualifications:

• Self-motivated and able to work well under pressure.
• Strong aptitude for learning.
• Essential ability to obtain airport security passes (some requiring a Criminal Record check).
• Electrical Diploma with at least 4-5 years of field experience OR a BSc Eng with 2-3 years of field experience.
• Postgraduate qualification in Electrical engineering desirable.
• Good general knowledge of mechanical, electrical, civil, hydraulic, electronics, or complex electro-mechanical equipment or systems.
• Alternatively, knowledge of HV Systems in the Medical or Industrial engineering discipline is beneficial.