Service Manager

Work Wales have an exciting new Service Manager position in Cardiff working 30 hours a week. The charity we are working with provides support for people with Mental Health, Addiction and Substance Use Conditions to achieve their potential and a higher standard of life. The successful individual will coordinate and run the all aspects of the cardiff and Vale Community Support Services. You will develop and manage a staff team who provide a range of interventions to individuals. You will help promote the independence of the people we support enabling them to develop with other local, community-based resources and opportunities. You will support staff and work as part of a team to facilitate opportunities for individuals who have experience of substance and alcohol misuse.

What we are looking for:

• Previous care and supported living experience with Mental Illness and Substance Misuse.
• Excellent communication skills (written, verbal and non-verbal)
• Good leadership skills with a solution focused approach.
• Promote the values and beliefs of all people.
• Experience of managing and developing a service.
• Compassion and empathy.
• Remain and calm and patient in difficult or stressful situations.
• A strong work ethic, self-motivation, and resilience.
• Adaptable to the changing needs of those you support.
• Flexible working hours, which may include evenings and weekends in line with service requirements.
• Provide emotional support.
• Knowledge of legislation, including safeguarding.
• Establish and maintain effective relationships with a wide range of people.
• NVQ Level 3 in Health and Social Care (Minimum)
• Full drivers' licence.

What we offer:

• Opportunity for career progression.
• Paid induction programme.
• Long Service Awards.
• An employee referral bonus scheme.
• Support and Wellbeing Advice Service.
• Opportunity to increase your knowledge and skill set through paid training for nationally recognised qualifications.
• Company pension scheme.

The company are committed to safeguarding and promoting the welfare of everyone in their care and therefore all appointments are subject to receipt of a satisfactory Enhanced Disclosure and Barring Service disclosure and satisfactory reference checks.