Service Manager

Service Manager
Salary: £31,629, with a £150 monthly car allowance
Location: Swadlincote
Service: 24 hour homeless service
Hours: 37.5 hours, Monday-Friday - flexibility required, part of the on-call rota
Essential - you will not be considered should you not hold a UK Driving Licence
Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Service Manager who has a background in supporting adults who are homeless or at risk of becoming homeless. You will become part of an amazing team who will support service users in their journey to allow them to live independently and re-engage within the community. If this sounds like the role for you, I would love to hear from YOU today!
I am in partnership and collaborating with a fantastic national client who are a registered care and support charity, who specialise in delivering homes, services, and innovation for the most disadvantaged communities in the country and provide support to vulnerable adults. They aim to provide the very best service, and they would love YOUR help to continue that vision

Salary and Benefits
For your hard work and commitment, you will be paid a salary between £31,629, a £150 monthly car allowance, and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!
Overview of the Role
I am recruiting for a fantastic opportunity to work in a new renovated, fast-paced 24 hour hostel, to support people who struggle with an array of complex issues. You will lead an amazing team of Service Coordinators, and Support Workers, to ensure the service delivers the best possible outcomes for the people living in the hostel. The hostel is based in Swadlincote, and alongside the hostel, there is a service which provides housing related support for adults in the community. People using these services are at risk of homelessness but may also have experience or show behaviour of mental health, drug or alcohol misuse, a history of offending, or maybe at risk of re-offending. You will need to be resilient, empathetic, and have a genuine passion to help people manage through tough times and support them in getting their lives to a better place
Key Responsibilities
Providing a flexible, responsive service which operates in a timely and person-centred manner
Signposting customers to relevant sources of information, support, guidance, and advice
Effectively working in partnership with external agencies for the benefit of customers
Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks)

Due to the high volume of applicants, I may not be able to give feedback to everyone who applies, if successful you will be invited for a call as per the interview process below
Interview Process
1st Stage - Shortlisting & Pre-Screening
In this stage I will review your CV, then invite you for a telephone conversation, to discuss your right to work, work history, suitability for the role, and any questions you may have
2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager
Your start date will be subject to a DBS on the update service, eligibility of RTW, and satisfactory references

If you want to make a difference to service users and also your career, click 'APPLY NOW', or call and ask for Samuel