Service Sales Administrator

Service Sales Administrator

WB Power Services are currently recruiting for a Service Sales Administrator to work in our busy head office, in Heanor, Derbyshire. This is a superb opportunity for a Service Sales Administrator to join the business through this rapid period of growth. The business is looking for a driven and motivated Sales Administrator to support the team through these exciting times.

WB Power Services is a leading generator specialist that provides solutions, maintenance, sales and hires to customers across the UK. We are a family-owned and run business and truly hold our values at the heart of everything we do, offering a unique and friendly place of work while maintaining the highest professional standards.

The Role

• Handle inbound phone calls alongside the sales team.
• Raise job orders and invoices, coordinating with other departments as necessary.
• Prepare and send renewal quotations, confirm receipt with customers, and follow up.
• Input quoted incoming jobs into the quality system.
• Collate and review contract renewals monthly and assist Sales Directors as needed.
• Preparing and sending out detailed quotations, ensuring clarity and accuracy.
• Enter incoming jobs into the Protean system within 24 working hours.
• Manage boardroom bookings and calendar entries.
• Processing customer orders promptly and accurately.
• Maintaining up-to-date knowledge of our product offerings.
• Working to WB Power Services Ltd Procedures and using our own bespoke systems.

The Person

• Administrative experience.
• Strong interpersonal skills to build rapport with customers and team members.
• Confident with communicating via telephone, face-to-face and email.
• Ability to manager multiple task and prioritize effectively.
• Prior experience in customer Service Sales or sales-related admin roles is an advantage.
• Proficient in English Language and Literature.
• Competency in Microsoft applications, Words, Excel etc.
• Ability to work independently or with a team to meet deadlines.
• The capability to deal with variety of works.

What we can offer you

• GBP23,795.20 + group bonus
• 30 Days holiday including bank holidays
• Training provided and upskilling opportunities
• Private healthcare
• Death in Service
• Long-term progression prospects
• Outstanding employee assistance programme