Service Team Manager

Porsche Retail Group (PRG) have an excellent opportunity for a Service Team Manager to work for one of the world’s most iconic brands and join Porsche Centre Reading.
To effectively manage workshop loading, efficiency, productivity and quality, whilst meeting customer expectations. To lead the Service Technicians and Service Advisors/Executives in their team to ensure that commercial and operational requirements are considered at all times. You will be responsible for the running of a Porsche Centre Reading Workshop and be the first point of contact for technical customer issues, ensuring a resolution is reached in the most cost effective and efficient manner whilst also achieving customer satisfaction.
If you have a passion to effectively manage workshop loading, efficiency, productivity and quality, whilst meeting customer expectations.  Previous automotive workshop management experience is essential for this role.
So, what makes life at PRG unique?

• An induction like no other. As part of your welcome, you will enjoy a day at the Porsche Experience Centre, Silverstone, where you drive a selection of Porsches on the track.
• Porsche for a weekend. Once a year, for a special occasion, you will get a choice of a Porsche, at no additional cost to you.
• Every staff member is treated as a brand advocate. You will be able to support events, such as the Porsche GB Carrera Cup.

That sounds exciting, but what else?

• OTE of £60,000, a basic salary of £40,000.
• Monthly bonus in areas.
• 25 days holiday per year plus bank holidays, with extra days for long service
• Complimentary hot and cold soft drinks
• Private Medical Insurance, with the option to add your loved ones
• Dedicated mental health champions
• Employee representative body - your voice at work
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
• Life Assurance
• Income Protection Insurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Five full sets of branded uniform

And what’s it actually like to work at Porsche Centre Reading?

• One of the very First Destination Porsche Centres in the UK, adjoining the home of Porsche in UK
• A prime location, just off the M4 with a local gym, shops, and petrol station ‘next door’
• Heavily subsidised restaurant and barista bar
• Free car parking on site

And what about you?

• We value attitude over experience and offer a comprehensive training and support programme, as you progress through the Porsche Sales Accreditation programme.
• You will have the opportunity to grow through our leadership development programmes

And finally – who are we?

• Headquartered in Reading alongside Porsche Cars GB Ltd, we are owned wholly by Porsche Germany. We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London.
• Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. 
• You’ll find our culture of trust, integrity, and empowerment filters through every channel of our business.
• Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.

So, what's next?

• Excited? We'd love to hear from you
• Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat
• You’ll then meet a one of our Aftersales Management Team, so we can ensure the role is right for you
• And don’t forget to visit our ‘socials’, just search ‘Porsche Retail Group’.

How to Apply
Please note that eRecruitSmart is advertising the role of Service Team Manager on behalf of Porsche Retail Group.  Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.   Please only apply if you consent to these terms.
You must have eligibility to work in the UK.   Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!