Job Title:ServiceNow CSM Developers/Technical Consultants

Location: Fully Remote (UK)

Type: 6 months contract - with possible extension

IR35 Status: Inside

Role Overview:

We are currently recruiting on behalf of our esteemed client for experienced ServiceNow CSM Developers/Technical Consultants.
The ideal candidates will have extensive experience in ServiceNow development and at least one successful Customer Service Management (CSM) implementation.
This role requires proficiency with core platform capabilities and a strong ability to lead technical workshops and design solutions in line with ServiceNow best practices.

Key Responsibilities:

• Develop and implement solutions on the ServiceNow platform, specialising in Customer Service Management (CSM).
• Lead and contribute to at least one full implementation of CSM.
• Utilise core platform capabilities, including Flow Designer, Reports/Dashboards, Performance Analytics, Inbound Email Rules, and Workspace Configuration.
• Conduct technical workshops, create detailed technical designs, and recommend solutions aligned with ServiceNow best practices.

Requirements:

• Minimum of 4 years of development experience on the ServiceNow platform.
• Proven experience with at least one full implementation of CSM.
• Strong knowledge and hands-on experience with core platform capabilities such as Flow Designer, Reports/Dashboards, Performance Analytics, Inbound Email Rules, and Workspace Configuration.
• Expertise in conducting technical workshops, creating comprehensive technical designs, and recommending solutions in line with ServiceNow best practices.

About Us:

Linking Humans is the #1 Global Partner for ServiceNow Recruitment.
We are dedicated to matching ServiceNow experts with leading ServiceNow partners and users, ensuring 100% client and candidate satisfaction.