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Form of work
SalaryRSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.
RSR are currently recruiting on behalf of Black Country Women’s Aid for a Sexual Violence Single Point of Contact.
This is a full time, permanent role, based in West Bromwich and offers a salary of £22,308.
Main Duties:
- Provide key administrative support to our Rape and Sexual Violence Services and act as the first Point of Contact for each service.
- Coordinate referrals from agencies, stakeholders and individuals making initial contact
- Deal with telephone and email queries, ensure that case management systems are kept up to date accurately
- Support with the allocation of clients to counsellors/advocates within the relevant service.
- Where client details are missing, make contact with appropriate referees to obtain accurate details to enable contact and allocation.
Essential Requirements:
- Educated to minimum Level 3 or equivalent.
- Experiencing of working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/Sexual Violence.
- Experience of working in a professional environment.
- Experience of working/liaising with all stakeholders over the phone and using other forms of communication including, use of emails and written correspondence.
- Have knowledge of Health and Safety, GDPR compliance and management.
Role is subject to DBS check at the relevant level.
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.
If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Justice is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.
