Black Country Women's Aid
Let us introduce ourselves…
Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.

Community Services Directorate

Within this directorate, the following vital services are delivered
Black Country Women's Aid Community Services include;
, Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley)
, Black Country IRIS (primary care) educator and advocacy service
, Rape and Sexual Abuse Support Services (Black Country)
, Black Country Sexual Abuse Forum
, Black Country Counselling Service
, Domestic and sexual abuse Children and Young person's service (Black Country)
, West Midlands Stalking Service
, Ask Marc (Male abuse referral centre)

This position is located within the Community Rape and Sexual Violence Support Service

The team:
The Rape and Sexual Violence Service is the largest specialist service provider in the Black Country, supporting victims and survivors of sexual abuse.
The service offers support to women, men and children who have experienced rape, Sexual Violence and childhood sexual abuse.
Our specialist team combine expertise with a sound understanding of trauma, providing an exceptional service to our clients.
As a service, we are focused on proactively engaging clients to provide them with the support they require through their journey.

We have a team of ambitious, self-driven individuals who support each other.
Teamwork, respect and solidarity is at the forefront of our ethos.

Job Role
Job Title: Sexual Violence Single Point of Contact (SPOC)
Position available: 1 full-time position (37.5 hours), based in West Bromwich
Salary: £22,308
Closing date: 03 April 2024
Interview date: Provisionally 12 April 2024
All interviews will be held via Microsoft Teams
Is this you?
We are looking for a candidate with excellent interpersonal skills, as well as efficient and organised organisational skills.

The Role:
The Sexual Violence SPOC will provide key administrative support to our Rape and Sexual Violence Service and act as the first Point of Contact for each service.
The post holder will coordinate referrals from agencies, stakeholders and individuals making initial contact, deal with telephone and email queries, ensure that case management systems are kept up to date accurately and support with the allocation of clients to counsellors/advocates within the relevant service.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
Click "Apply" to be emailed information about how to complete your application.

CVs will not be accepted.

Important information for all positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.

Employment checks
As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

Right to work in the UK
Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.

We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.

References

Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.

If you have finished full-time education and you have no employer reference, we will accept a reference from:

, a professional from your centre of study, for instance, a teacher, lecturer or headteacher
, GP or health visitor
, a character reference from a person who knows you
, a civil servant from a government agency
, a bank manager

DBS

All positions are subject to DBS checks at the relevant level.