Shift Operations Manager

Shift Operations Manager

Location: Peterborough

Hours: Full Time, permanent – Monday - Friday

Salary: Negotiable

CE Solutions are proud to be working with URBN. Are you an experienced manager looking for a new challenge in a fast-paced, dynamic environment? Join us as a Shift Operations Manager and lead our operations to deliver exceptional results across multiple channels and brands!

The role: As a Shift Operations Manager, you will drive operational excellence, ensuring our brand and customer expectations are met on every shift. You'll manage people, processes, and costs to achieve our goals, fostering a culture of continuous improvement and maintaining strong relationships with peers and stakeholders.

What you’ll do…

• Lead and Direct Operations: Oversee DC operations across multiple channels and brands during shifts, ensuring alignment with business goals.
• Develop and Coach Managers: Mentor Line Managers to support their growth, align with organizational succession plans, and drive successful department performance.
• Drive Continuous Improvement: Lead initiatives to enhance operational efficiency and adapt to business growth, fostering a culture of innovation.
• Maintain Service Standards and Safety: Consistently meet and exceed Service Level Agreements (SLAs) across all operational departments while promoting a "Safety First" culture and adhering to Health & Safety best practices.
• Effective Communication and Stakeholder Management: Maintain clear communication across all levels, build positive relationships with internal and external stakeholders, and ensure alignment with strategic initiatives.

The candidate:

What you’ll need…

• Management experience in a fast-paced distribution/warehousing environment, ideally in fashion/lifestyle or FMCG industries.
• Strong organisational skills with a tactical and strategic mindset.
• Proven team leadership skills with the ability to set clear expectations and empower managers.
• Experience building effective relationships with stakeholders in a multi-channel environment.
• Excellent verbal and written communication skills.
• Proficiency in Warehouse Management Systems and MS Office.
• Understanding of operational budgets and financial performance through effective operations.
• Extensive logistics experience and shift management in a complex environment.

In return for your hard work and commitment, URBN offer a wide range of benefits:

Wellbeing:

• Employee Assistance Program for mental, physical, and financial health support.
• Fully equipped free gym and 50% discount on external gym memberships.
• Private Medical Insurance.

Employee Discount:

• Up to 40% off at all URBN brands (Urban Outfitters, Anthropologie, Free People, and more).

Travel:

• Cycle to work scheme.

Continued Development:

• Structured support within the business and ongoing learning and development opportunities.

Ready to make a difference and lead URBN teams to success? Apply now and become a part of their exciting journey!

Job title: Shift Operations Manager

Location: Peterborough

Working hours:Full-time, permanent – Monday - Friday

Salary: Negotiable