Address
Form of work
SalaryAbout us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Title: Shop Manager
Salary: £37,132 per annum
Contract: Permanent
Hours: 40 hours per week, five days over seven-day rota
Location: 22-24 Parkway, London NW1 7HL
About the role
As Shop Manager, you will be leading a team of staff and volunteers to deliver an outstanding customer experience, creating a vibrant, fun place to shop, work and volunteer. You will have the autonomy to develop your shop and engage with the community and will be expected to attract volunteers and donations locally. You will achieve ambitious sales and training targets, maximising the impact on our mission to end homelessness.
You will work collaboratively with a peer support group of Shop Managers and will have opportunities to build your own skills through training and development.
About you
To be successful in this role you need to be an experienced Shop manager with proven track records of managing a high performing team and achieving sales results. You will have a genuine interest in charity retail and be seeking a challenge that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community, and be committed to Crisis’s values and mission to end homelessness.
You may have experience in; retail management, stock management, people management, customer service, recruitment/interviewing.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
* Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
* Pension scheme with an employer contribution of 8.5%
* 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
* Enhanced maternity, paternity, shared parental, and adoption pay
* Flexible working around the core hours 10am-4pm
* And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 11 February 2024 (at 23:59)
Interviews will be held on W/C 19 February 2024
