Showroom Manager

Die STARK Deutschland GmbH ist Mitglied im Netzwerk der STARK GROUP A/S, Frederiksberg, Dänemark. Mit rund 6000 Mitarbeitenden in 260 Niederlassungen sind wir Marktführer im Bereich Baustoffhandel in Deutschland und vereinigen eigenständige Vertriebsmarken unter unserem Dach. Unseren Kunden bieten wir umfassende Sortimentsvielfalt, überzeugende Beratungskompetenz und starke Serviceleistungen.

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Showroom Manager who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12

Norwich Road Ind. Estate, Watton, Thetford, IP25 6DF

Key Responsibilities

• Maximise customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Manage the team to deliver an excellent customer experience and work towards Showroom sales and profit targets.
• Build strong, effective relationships with customers and suppliers, managing feedback accordingly and realising the full potential of all customer interactions.
• Place customer orders with suppliers and advise customers of anticipated delivery dates, scheduling delivery dates to meet customer needs and arranging appropriate transport.
• Advise customers of trading terms and conditions relating to customer accounts as required.
• Ensure all customer orders are fulfilled in a timely fashion, continuously aiming to improve customer experience, and supporting all Company initiatives.
• Visit customers on site to ensure all measurements are accurate, and that everything they need is covered.

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous experience of working in a Kitchen/Bathroom Showroom, including experience with kitchen/bathroom design, will be essential for this role.
• Experience of generating sales within a dedicated retail showroom or other relevant sales environment.
• Knowledge of CAD design and design software would be beneficial.
• Excellent customer service skills with proactive, flexible, and enthusiastic attitude.
• Relevant market and product knowledge.
• A valid driving licence.

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

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