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SalaryInformation Technology Services (ITS) delivers digital services to over 17,500 students and approx. 2,000 staff. Our vision is for IT to be an integral valued business partner to the University, continually improving the level of service provided to our student and staff community.
You will be a member of the Student Information Development team, you will support the development of the Universities student record system (SITS), ensuring that it meets the needs of applicants, students and staff. This role requires candidates with a basic knowledge of student systems and the applicant/student lifecycle and full training will be available to support the successful candidate to take on the challenge of SITS developments.
The Person
You should have the ability to resolve issues without clear or pre-defined solutions. Excellent customer service focus and being passionate about delivering an exemplary customer experience and satisfaction is vital. You should be self-motivated, with the ability to work under pressure and take ownership of problems, organize, prioritize and monitor your own work and others to meet deadlines whilst maintaining standards. You will also have the ability to operate in a changing and uncertain working environment demonstrating resilience, versatility and being receptive and adaptable to accommodate new ideas and ways of working.
Directorate/Function
Work at the forefront of digital technology
Information and Technology Services provides and supports digital services and facilities for students and staff to enable learning, teaching, research and administration. Our key functions are to innovate, implement and support an extensive range of digital services across the University to assist our community access and process information to achieve their goals.
In addition to making a valuable contribution to sustainability across the University, our staff share a high customer service ethic and commitment to continuous improvement.
Further information
This is a full time, permanent position with a starting salary of £27,804 per annum.
Interviews are expected to be held on Monday 12th February 2024.
For informal enquiries, please contact Clare Billowes, Student Information Delivery Manager.
Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
To apply click on ‘Apply Now’. If, for accessibility reasons, you need to apply in an alternative format, please email jobs@kingston.ac.uk or call the HR Shared Services team on 020 8417 3118.
