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SalaryJOB DESCRIPTION
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
J.P. Morgan is seeking a Marketing and Communications Associate to support Social Media. This position is based in London.
As a Marketing and Communications Associate in Corporate and Investment Bank (CIB) you will work closely with stakeholders across the firm’s wholesale businesses to produce written and visual content, monitor firm-owned Social Media channels, escalate reputational issues, manage campaigns, and report on Social Media analytics.
We are looking for an experienced Social Media marketer and communicator with sound judgment and strong knowledge of Social Media landscape and trends across EMEA
Job responsibilities
- Establishes a strategic approach to Social Media content that aligns with the global J.P. Morgan brand, but is adapted to the regional business needs, culture, trends and social platforms
- Collaborates with legal, compliance, and controls to mitigate risk and ensures proper governance
- Maintains an ongoing dialogue with various internal stakeholders to effectively communicate the firm’s business and cultural messages
- Collaborates with Social Media team to manage editorial content calendars and campaigns
- Writes copy and creates content in brand voice across platforms
- Supports the J.P. Morgan CIB Marketing and Communications team in community management
- Understands Social Media metrics in order to track results and provide recommendations
- Communicates on project timeline, status and results
- Acts as eyes and ears on social platforms, alerting team members to breaking news as necessary
Required qualifications, capabilities, and skills
- Relevant experience in a Social Media role
- Strong knowledge of Social Media landscape and trends across EMEA
- Experience managing editorial calendars across various social platforms, and experience managing Social Media campaigns
- Passion for Social Media, PR and digital marketing and proven ability to exercise sensible reasoning in a fast-paced environment
- Experience with Social Media monitoring and management tools for social listening, publishing, and reporting. (i.e. Sprinklr, Zignal, Hearsay, LinkedIn Analytics, etc.)
- Confidence to pitch fresh ideas, think creatively, and identify and solve problems
- Excellent verbal, written, and interpersonal communication skills
- Proficiency with MS Office Suite (Word, excel, PowerPoint) and Adobe creative suite
- Strong organizational skills and ability to manage several tasks simultaneously
- Ability to cultivate relationships in the firm across divisions and lines of business. Team player with enthusiastic attitude and entrepreneurial spirit. Eager to learn, contribute, and make an impact.
Preferred qualifications, capabilities, and skills
- Adobe creativesuite proficiency
- Financial services experience
- Sprinklr experience
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
