Spa Assistant - Nr Arundel

Join our Team and be part of the Historic Sussex Hotels Group

• Do you want to work for a company with great benefits and pension packages that reward you for hard work?
• Would you like to work in luxurious surroundings, surrounded by like-minded, customer service focussed staff?
• Do you thrive in a friendly, professional team?
• Are you passionate and devoted to giving your customer the best possible experience?

If you answered ‘YES’ then Bailiffscourt Spa is the perfect place for you!

With 6 beautiful treatment rooms and exceptional health, fitness and well-being facilities, you will be responsible for delivering excellent customer service through the effective servicing of the spa facilities. You will work to support the Spa Front of House team, ensuring that our facilities continue to be some of the best in the South of England – this will involve laundering of robes, towels and other soft wear, tidying and maintaining our wet and dry spa areas and dusting/polishing/cleaning duties. You will also look after food service and handling, offering a warm, friendly and professional experience to our guests. This role is very ‘hands-on’ and requires you to think on your feet and react accordingly. Our spa facilities are very popular so a keen eye for detail and a smile will be a must for any successful candidate. This role would ideally suit someone looking for their first job or someone looking for evening and weekend work. Normal opening hours are between 7am and 9pm - full details of shift patterns will be discussed further on application and interview.

Busy, but rewarding…

We know that you will want to offer a great experience to our guests so we will ensure you are fully-trained in how our facilities work and what we expect from you.

What are we looking for?

• Experience in the leisure industry and in managing pool facilities would be desirable but not essential.
• A confident, warm and welcoming personality with a natural desire to serve and exceed expectations of guests and colleagues.
• A pro-active stance to always look to improve standards and service.
• Flexible in attitude, approach and working hours.

Now, the best bit!

Our job is to look after our guests and so we feel it is just as important to look after you. We offer excellent training and development opportunities to help broaden your experience and knowledge base and reward you for your hard work. We also offer:

• Company pension scheme
• Gratuity Scheme
• Great skincare incentive schemes – we want you love what you do!
• Complimentary parking on site
• Employee uniform
• Discounts on all spa treatments within the Historic Sussex Hotels Group
• Long Service Awards for length of service
• Complimentary overnight staff stays at any of the Historic Sussex Hotels Group
• Discounts on food and beverage across all of the Historic Sussex Hotels Group
• Exceptional discounts available on all Skin and Nailcare products used within Historic Sussex Hotels
• Discounts on stays at Pride of Britain properties

We are ideally looking for flexible, 0hrs staff so please state your ideal working patterns on your application to help enable us to shortlist applicants. Please be aware that the Spa is open 7 days a week, 365 days per annum

If you wish to visit the Spa before applying and have an informal chat with our Spa Operations Manager, please contact Joe Carter on 01903 723576 who will arrange a tour for you.

Job Types: Full-time, Part-time, Zero hours contract

Salary: £8.00-£11.50 per hour

Expected hours: 10 – 30 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Loyalty bonus
• Tips

Application question(s):

• Are you available to work flexibly across 7 days of the week, between 8am and 9.30pm?

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: BCSpaAssistant