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SalarySummary
Spa Manager
About Park Hyatt London River Thames
Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including a mega-suite and presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool.
Duties and responsibilities related to the Spa Manager role
- Develop and implement strategic plans to ensure the successful operation and profitability of the spa facility within the luxury hotel setting
- Oversee the hiring, training, and management of spa colleagues, fostering a culture of excellence in guest service and professionalism
- Implement and maintain high standards of cleanliness, hygiene, and safety protocols in accordance with industry regulations and brand standards
- Collaborate with the marketing and sales teams to create innovative promotions and packages to attract and retain guests, driving revenue growth
- Monitor and analyze financial performance, budgeting, and forecasting for the spa department, identifying areas for improvement and cost-saving opportunities
- Continuously assess and enhance the spa's offerings, including treatments, amenities, and facilities, to exceed guest expectations and maintain competitiveness in the market
About you
Experience in a similar role is essential, and a background in hotel’s is advantageous. Exceptional leadership skills are required, as is a keen eye for detail, and a passion for delivering unparalleled guest experiences.
Benefits of the Spa Manager role include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary
- Private Medical Health Insurance
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Spa Manager role and start your journey with Hyatt Hotels!
