Address
Form of work
SalarySTAYING PUT – proud to provide vital support & services to the men, women & children of Bradford who are survivors of Domestic Abuse & sexual violence. We help people have better lives – and you can too.
Staying Put are part of Bradford Survive and Thrive, an exciting and innovative multi-agency partnership bringing together 3 organisations, Family Action, Staying Put and Women Centre, who are working together to develop a ‘one system approach’ to families affected by Domestic Abuse and sexual violence.
Our team of committed and dedicated colleagues work with passion and integrity to deliver a holistic package of integrated support in our fast-changing environment.
Helpline Worker (Intake) & Support Worker/IDVA
Are you someone who has great listening skills and experience supporting vulnerable clients? We are looking for confident, but caring, candidates who can offer emotional support via our helpline to people experiencing Domestic Abuse?
About the role
Based in our Bradford office, this role will join our busy team who provide a high quality, proactive front door service and deliver a pathway of care focusing on immediate safety and initial support.
You will work as a member of the helpline team listening, providing emotional support and initial assessment of risk and needs to individuals who are experiencing domestic and/or sexual abuse (DSA). As part of the role you will assess individuals for, and refer on, within the partnership for the appropriate intervention identified.
Part time, 22.5 hrs 3 days Wednesday to Friday 9am to 5pm, £22,664 – £27,086 pro rata depending on DV experience/qualifications. Fixed term until 31st March 2025, pending further funding.
About you
We are looking for someone with a supportive background, who can confidently speak to people in distress. Do you have great listening skills and can gather information from people over the phone? We need someone who has a non-judgemental and empathic approach and is a great team player.
You will need to be able to deal with changing priorities and use problem solving skills effectively. The successful candidate will be an exceptional communicator both over the phone and able to write concise and accurate case notes. Experience of understanding safeguarding processes is essential as well as the ability to work as part of a team.
Women only – ** Due to the nature of the work, we can only accept applications from women under schedule 9 (part 1) of the Equality Act 2010**
About us
With over 22 years solid experience of helping survivors of Domestic Abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by Domestic Abuse and sexual violence.
We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.
Be part of an organisation that makes a difference and where 85% of colleagues agree or strongly agree they feel valued.
We want to be a great place to work so have attractive benefits;
- 30 days annual leave, plus 8 bank holidays (pro rata)
- Employee Assistance Programme
- Flexibility & hybrid working where possible
- Enhanced maternity pay depending on length of service
- Healthcare scheme after probation
- Employee discount scheme & wellbeing platform
- We work with Mindful Work Practices
- Free on-site parking at most sites
- Welfare and wellbeing policies
Closing date: 12noon Friday 17th May 24
Interview: w/c 3rd June 24
Application Information
To find out more and apply for this exciting role please visit our website https://stayingput.org.uk/domestic-abuse-support-worker-helpline/
Here you can download the job description and application form. Please submit completed applications to the address on the form. CVs will not be accepted.
We expect a high volume of applications so unfortunately, we will not be able to respond to all applications individually. If you have not heard from us by the 31st May, please consider that you have not been successful on this occasion.
