Store Manager Erdington

Company Overview:
As a leading supplier of self-storage solutions in the UK, they place immense importance on the pivotal role of the Store Manager in ensuring company profitability through continuous sales activities, outstanding customer service, and high-level organizational management.
Role Overview:
As the Store Manager, you will be instrumental in achieving growth, maximum profitability, and maintaining a safe working environment for both staff and customers. Your responsibilities will include marketing and selling our self-storage solutions, ensuring compliance with health and safety policies, and managing the overall efficiency of the store.
Principle Objectives:

• Achieve financial targets for the store.
• Ensure compliance with company operational and financial procedures.
• Identify opportunities for increasing occupancy and revenue.
• Design and execute marketing and sales activity plans in collaboration with the Regional Manager.
• Respond effectively to diverse customer needs.
• Assist in recruitment, training, and development of team members.
• Maintain a high standard of cleanliness and adherence to Health & Safety procedures.
• Manage, monitor, and optimize the working practices of store staff.
• Identify and report store repair & maintenance issues.

Main Duties:

• Develop and implement a Marketing Plan to achieve financial targets.
• Effectively manage and record all enquiries using CMS.
• Monitor and improve conversion rates and mystery shop scores through observation and coaching.
• Stay informed about local market conditions through competitor surveys and customer feedback.
• Ensure accurate and timely reporting following company procedures.
• Conduct quarterly Personal Development Plans (PDPs) and annual appraisals.
• Coach and support team members to achieve their highest potential.
• Ensure fair and approved rotas that align with store needs.
• Maintain company standards of housekeeping for a professional image.
• Accurately account for all monetary transactions.
• Complete managerial and monitoring duties associated with company compliance.
• Maintain Health and Safety training records and ensure timely renewal of licenses and certificates.
• Provide help and support to other stores when required.

If you are an enthusiastic and committed professional with a proven track record in store management, we invite you to apply for this exciting opportunity to contribute to the success of both the business and their dedicated team. Join in driving continuous improvement and delivering exceptional service to  valued customers. Apply today and be a key player in a dynamic and thriving organization!