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Form of workStore Location: White City, Westfield Store Hours: 42.5 cardfactory makes celebrating life\'s moments special and accessible for everyone - we are united by this purpose. As part of our expansion plans we are opening an exciting new store in Westfield, London and to support us in helping our customers celebrate their own life moments we are now looking for a Store Manager to join our new cardfactory family in Westfield. With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a Store Manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. You will be as passionate about celebrating our customers’ life moments as we are Have previous experience as a Store Manager within a retail environment working collaboratively with wider stakeholders across the business Have experience in leading and developing a team of colleagues Be prepared to work towards KPIs in a fast-paced environment
