Store Manager

London UK

Do you want to lead one of the best team in the BoConcept world?

BoConcept London is one of the largest franchises in the world with 11 stores and still in expansion, we are looking for Store Manager for London.

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The candidate must be ambitious in goal setting and driven to inspire and motivate an excellent sales team to reach & exceed target. We are aiming to hire someone, who is well experienced with sales/retail and Design – as well as have proven results and great testimonials.

We are looking to hire someone with proven sales record to lead by example and help efficiently the team to close sales. The most important is your determination to deliver that exceptional shopping experience to every single customer.

Responsibilities

· Plan and execute the sales strategies.

· Prepare sales/pipeline report for Monday sales meeting.

· Report monthly to the Sales Director.

Sales Management

· The position is not an admin role but very much hands on sales role based on the shop floor leading the sales team, selling and closing sales for the team members.

· Ensure that all customers are greeted and welcome in a warm & friendly manner.

· Ensure that all the sales team fully understands the selling strategy and support with the closing of sales.

· Prepare and conduct weekly Sunday sales and product training to the sales team.

Showroom & VM Planning

· Maintains shop display and environment with company set standard of daily cooperation with the VM team.

· Travel to Denmark to view upcoming collections and execute showroom planning on a yearly basis to work with the VM team.

Customer Service

· Ensure that each member of the sales team provides an exceptional shopping experience to each customer entering the store.

· Work together with the customer service department to solve difficult situation.

Team Management

· Motivate and coach your sales team to serve all customers to hit & exceed sales target.

· Conduct monthly performance reviews with each team member.

· Conduct interview of prospective candidates.

Marketing:

· Assists the Marketing Team in implementing all communication activities for the store

Salary & Benefit:

· Competitive salary: Basic Salary + Store Commission + Personal Commission

· Private health care

· Pension plan

Requirements

Experience

· Minimum 5 years of experience in sales/furniture/design. Understand and master selling technics, quotation follow up, store visuals, logistics, delivery and assembly, Sales Reports.

· Experience on higher management level is require. Advanced with in-store routines.

· Proven sales track record is a must and master in helping your team closing difficult sales with great sales technics and closing technics.

· Most Week-end and Bank Holidays are a must.

· Have a Care to perform home visit to customer.

Skills & Personality

· Most importantly, you are eager to serve not only customers but also your team.

· Driven to achieve successful personal development.

· Willing to go the extra mile and think out of the box.

· You must be reliable, honest and a natural leader.

· Understands the importance and how to utilize different personalities in a sales team with the team member’s profile.

· Able to inspire and coach in groups and individually to reach & exceed target.

· Excellent command of English with the ability of conveying speech into an efficient manner for all levels

· Structured in terms of daily, weekly, and yearly routines Able to handle many tasks and projects at the same time without losing focus on the store's sales performance.

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Private medical insurance

Schedule:

• 8 hour shift
• Every weekend

Supplemental pay types:

• Quarterly bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Certificate of Higher Education (required)

Experience:

• Retail sales: 5 years (required)
• Customer service: 5 years (required)
• Retail management: 2 years (preferred)
• Supervising experience: 3 years (preferred)

Work Location: In person