Store Manager, Peterborough

Come and Join our Virgin Money family!

Yes, we're a Bank, but we like to think we do things differently!

Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don't think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Sounding good?

A brilliant opportunity has arisen for a Store Manager in our Peterborough Store. Our Stores are our front line, where we meet our customers and help them every single day. Well pull together and take responsibility for our actions to Make them Happier about Money. We pride ourselves on creating an amazing customer experience and making our customers smile.

You'll have the drive to deliver results and continually look to improve store performance and effectiveness. You will coach, develop and manage colleagues, enabling them to achieve objectives and personal goals. To succeed you'll need to be able to demonstrate the ability to motivate others, challenge colleagues to continually improve and strive to fulfil their potential and achieve things they never thought possible.

Above all, we're looking for someone who is comfortable operating in a digitally-led environment and the confidence to show others. Your self-motivation, positive and enthusiastic 'can do' attitude sets you apart from the rest and your ability to be flexible and adaptable knows no limit.We need you to have

• Strong people leadership and coaching skills, with a proven track record of success
• A passion for exceptional customer experience, gained in a retail banking environment
• Superb communication and listening skills, and general ability to impress with your professional manner and actions
• Knowledge of our retail products (current & savings accounts and lending products) as well as our digital tools (website navigation, online app) with the ability to coach customers about our online services
• The ability to manage and communicate change effectively whilst driving all activities
• A flexible working approach to suit customer needs and business demands.
• Experience of managing a successful team delivering to deadlines, targets as well as team and company goals

We also ensure you get all this too: (And, you get these Red Hot Rewards from day one!)

• 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)?
• Up to five extra paid well-being days per year?
• 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market leading Pension & Private Medical Insurance
• Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness

Keen to find out more? Click on apply now button and you will be directed to our website and some more information on the role.