Strategic Account Manager

Are you seeking a career role that offers growth and autonomy? We are currently representing a leading IT services provider in search of an innovative Strategic Account Manager to join their Sales & Marketing Team. This role offers the opportunity to collaborate closely with clients, internal teams, and senior management to drive business growth and client satisfaction.

Key Responsibilities:

• Cultivate and maintain strong relationships with key clients through regular strategic review meetings.
• Act as the primary point of contact for Strategic Accounts, ensuring their needs are understood and addressed effectively.
• Develop and implement Strategic Account roadmaps to drive revenue growth and achieve sales targets.
• Identify upsell and cross-sell opportunities within existing accounts to maximise client value.
• Collaborate with internal teams to align solutions with client needs and industry trends.
• Provide insights and recommendations on IT best practices and innovative solutions.
• Oversee contract negotiation and renewal processes, ensuring favourable terms for both parties.
• Maintain accurate records of contract details and client interactions using the company CRM.
• Conduct new client onboardings, setting clear expectations from the start.
• Foster collaboration across internal departments to deliver exceptional customer service.
• Communicate effectively with clients regarding service updates, new offerings, and industry insights.

What experience is needed to be successful in this role?

• Experience in account management.
• Have worked in the industry or similar industry.
• Excellent communication and presentation skills.
• Customer-centric approach with a focus on delivering exceptional experiences.
• Exceptional team-working skills.

What our client can offer you?

• Flexible working hours, you have the autonomy to manage your time accordingly.
• Hybrid working is available, whether you are working from clients’ locations, at home, or in the office.
• Generous commission structure
• Fantastic supportive work culture
• Opportunities for personal and professional development
• Quarterly company social events
• Flexible working arrangements.
• Private Health Care and many more benefits

Our client's company values and culture are central to everything they do. They welcome individuals from diverse backgrounds and passions to join their vibrant team and contribute to the success or the rapidly growing business.