Strategy & Business Planning Analyst

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

McDonald’s UK&I is looking for a new Strategy & Business Planning Analyst with excellent analytical, organisational, and relationship building skills to join our Supply Chain Strategy & Business Planning team.

This is an opportunity to begin a career at the world’s largest restaurant company, working in the rewarding field of strategy realisation.

Whether it’s our work to build a supply chain that is planet and nature positive, including the long term viability and resilience of the farms upon which our food systems are based, or to provide more value and feel-good moments to customers at a time of increased pressure on consumers, you will be directly involved in solving some of the biggest challenges facing our communities today.

Reporting directly into the Supply Chain Leadership Team through the Strategy & Business Planning Lead, this is a position of high exposure and responsibility. You will be accountable for knitting together the “what” with the “how” of our strategy, driving implementation through effective, planning, tracking, and communication of key departmental activities and deliverables.

Offering an opportunity to build or strengthen a consulting and analytical toolkit without the consulting hours or travel, you will be supported with extensive training and development to help grow and develop your skills, both in role and beyond, to build a bigger, more exciting career as part of the McDonald’s team.

What will my accountabilities be?

• Deadline & Reporting Management
  Partnering with the Supply Chain Leadership team to ensure all deadlines for strategic deliverables, reports, and submissions have been communicated, tracked, and delivered. This will include strategy planning submissions, OKR/KPI reporting, corporate governance and reporting submissions, supply chain information requests, as well as strategic discussion pre-reads and post-reads.
• Milestone & Event Readiness
  Partnering with the Supply Chain Leadership team to ensure strategic planning milestones are tracked, information requirements are clear, and that all pre-alignment needed ahead of these milestones has happened. This will include SLT engagements with Global or Market Executives, as well as key Supplier & Franchisee engagements. You will also have responsibility for planning key Supply Chain events, including our annual Supplier Conference, Supply Chain department away days, and Supply Chain Leadership team away days.
• Contacts & Rota Management
  Partnering with our category teams, wider internal stakeholders, suppliers, and franchisees to maintain the master departmental stakeholder maps and contact lists. This will include stakeholder and contact segmentation, data cleansing, blending, and quality checking, as well as periodic information gathering. You will also be responsible for management of internal rotas, including holiday and on-call rotas.
• Internal Comms
  Partnering with the Supply Chain Leadership team to ensure strategic internal communications are delivered clearly and inclusively. This will include communications about key deadlines and reporting requirements, milestones and events, contacts & rotas, as well as any other internal inputs gathering or ad hoc communications required.
• General Administrative Support
  You will also be responsible for proving such flexible support as is required across our sub-functional areas (including purchasing, sustainability, quality, food safety, and digital & logistics) in order to support the business.

What Team will I be a part of?

This role sits within the Strategy & Business Planning team within Supply Chain, with a focus on driving the overall organisational effectiveness of the department and business.

This team forms one of five sub-functions within the department, the others being: (1) Purchasing, (2) Quality Assurance & Nutrition, and (3) Sustainable & Ethical Sourcing, and (4) Digital & logistics.

Collectively we are responsible for the end-to-end food value chain from farm to restaurant, and including everything from the assured supply and price, to digitisation, quality, and sustainability of these value chains.

We are committed to being highly positive, collaborative, and effective in how we operate. Our team is proactive about planning & engagement, thorough & systematic in our approaches, disruptive & critical in our thinking, as well as self-motivated & results driven. We have a daring, can-do attitude, and find solutions, not excuses.

Who are my customers?

Internal

• McDonald’s Supply Chain: UK&I Supply Chain (Senior Leadership Team & Sub-Functions) / Global Supply Chain
• McDonald’s: Change Management Team / BSI / Marketing / Food Development / Finance / Operations / Finance / IT & Digital / Restaurant Services / Operations Services
• Franchisees: Supply Chain Committee, Finance Committee, National & Regional Leadership Groups

External

• Strategic Service Providers: Logistics / Packaging / Ops Supplies / Waste & Energy
• Food & Paper Suppliers

Technical

• Knowledge of, and interest in, project and/or time management frameworks
• Knowledge of, and interest in, change management frameworks
• Knowledge of, and interest in, corporate communications frameworks
• Knowledge, and interest in, decision-making frameworks
• A good understanding of information technology, including Microsoft Office applications such as Excel and PowerPoint, etc.

Personal

• An excellent problem solver, with the resilience to navigate difficult and/or ambiguous situations by synthesising information quickly, thinking critically, and maintaining a positive mindset
• An effective relationship builder, capable of driving collaboration, building alignment & breaking down silos through effective communication and ability to relate to others
• A highly organised & systematic way of working that enables effective prioritisation
• A high degree of personal accountability for delivering results and continuous improvement of results
• A curious and inquisitive mindset, with a genuine desire to learn and grow, grounded in excellent self-awareness, an ability to ask meaningful questions, and pursuit of professional development
• An innovative and customer focused mindset, motivated by a desire to better understand customer needs and seek out / share new ideas to improve customer experience
• An inclusive mindset, that seeks to understand, respect and include everyone

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid