Student Information Officer - Maternity Cover

Part Time Fixed Term Contract until End of July 2025 (Maternity Cover) Job Description We are currently seeking a Student Information Officer who will be responsible for responding to enquiries, supporting the student body, and delivering exceptional customer services to students, staff, and visitors. About the Role  As a Student Information Officer, you will provide a professional front of house service, offering guidance and support on a number of areas and Registry processes, whilst maintaining student records. The role is a fixed term, Maternity Cover and will be based at the Newton Park campus. As well as providing an approachable, friendly, and informative service to the student body, key responsibilities include data entry, processing withdrawal requests, updating the University record system (SITS), and working collaboratively with colleagues from across the university by supporting all major Student and Registry Services activities e.g., graduation ceremonies, registration and enrolment periods, and welcome activities.  About You You will be educated to degree level or equivalent work experience. You will be at ease dealing with a wide variety of people, in a customer service or support role. Recent experience of working in an administrative role including diligent record keeping, report writing and participation in teamwork is essential along with experience using Microsoft Office applications You will possess excellent communication, interpersonal, and problem-solving skills and will work on own initiative and as part of a team. An understanding of and ability to observe confidentiality in all matters is crucial to this role along with the ability to plan and prioritise your work effectively. For any further queries regarding this role, please contact: Mary Humphries – Student Information Manager on m.humphries@bathspa.ac.uk