Student Recruitment And Admissions Officer (Part-Time) (Lum139/992)

About the Role Part-Time role: 18.5 hours per week This is an exciting opportunity to join the Administration team at Keighley College. We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations. You will provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment with a strong focus on the conversion of enquiries to enrolment. What You Will Do Be the first point of contact for potential students, including application and course enquiries. Process applications ensuring all offers have been made to potential students. Provide an excellent level of customer service that represents our organisation. Ensure appropriate systems are in place to manage electronic files. Work collaboratively with other departments to ensure a coordinated approach to relevant systems and processes including cover and support, catering for fluctuating workloads and absences. About You Experience of working in a customer focused role/environment. Excellent communication skills. Excellent customer service skills. Good attention to detail and accuracy. Good IT skills and knowledge of Microsoft office / google application. Knowledge of data protection and confidentiality requirements. Literacy and Numeracy at Level 2 or above. Benefits There are plenty of benefits available to our staff members, here are just a few: Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff). Support Staff 27 days (increasing to 32 days after 5 years service) Academic 37 days Senior Management 37 days Generous Pension schemes Teachers’ Pension Scheme  Local Government Pension Scheme  Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).  Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. Learning and development opportunities -  including staff development days Employee wellbeing initiatives Flexible and hybrid working opportunities - this will vary depending on role requirements About Us Keighley College has excellent modern facilities and provides a professional and friendly environment.  We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. Our core purpose is to improve the life chances of our learners. We are passionate about helping our students to achieve their goals. We have state-of-the-art facilities in a central location, close to public transport links and great industry connections. Choosing to work for Keighley College means that you will be part of an enterprising, inclusive, inspiring, collaborative, empowering, and dynamic environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Keighley College.  SAFEGUARDING At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children. EQUALITY, DIVERSITY AND INCLUSION We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential.  Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.