Job Description

Student Support and Engagement Assistant (Ref. No. A954) 
Part-time (25hours per week)/Term-Time/Permanent/Aberdeen City Campus
Salary: £26,734.90 - £28,364.05 pro rata per annum
Actual Salary: £17,223.45 - £18,272.99 per annum

We're looking for someone to join us as our new Student Support and Engagement Assistant.
You willefficiently handle administrative tasks to keep our Student Support and Engagement Teams running smoothly. Greet and assist Students and Colleagues by being the welcoming face to support them to navigate their needs and enhance their campus experience. You will work closely with our dedicated team to deliver Student Support and Engagement Services.

You should hold a qualification in Business or Administration at SCQF Level 5 or equivalent, have strong attention to detail and proven team working abilities to ensure high service delivery standards are met.  This is your chance to play a key role in supporting students and contribute to a vibrant, engaging campus environment. If you're ready to bring your enthusiasm and organisational skills to our team, apply now!

NESCol is a disability confident employer. We offer a variety of working options in line with business requirements and place great importance on staff wellbeing. We welcome and encourage applicants from diverse backgrounds.

The closing date for applications will be 5^th July 2024

Interested? Want to know more?

For more information on this vacancy please visit our My Job Scotland website page on
www.myjobscotland.gov.ukemail jobs@nescol.ac.uk, or call People Services on 01224 612244 (voicemail).

Person Specification

PERSON SPECIFICATION

(criteria marked * are desirable, all others are essential) 

QUALIFICATIONS

1. SCQF Level 5 Qualification in Administration or Business
2. Evidence of continuing professional development
   

EXPERIENCE AND KNOWLEDGE

1. Previous experience working in an office environment.
2. Experience of prioritising their workload to meet deadlines.
3. Experience of operating within formalised procedures and policies.
4. Experience of using Word, Excel, Teams and Outlook in the workplace to carry out a variety of tasks.
5. Experience of collating and presenting statistical or financial data.
6. *Experience of working as part of a team.
7. *Knowledge of the General Data Protection Regulations.
   

SKILLS

1. Strong Communication and interpersonal skills.
2. Organisational skills.
3. IT literacy
4. Basic problem-solving skills
5. Ability to build positive working relationships.
   

PERSONAL QUALITIES

1. Accurate and methodical in approach to work.
2. Ability to remain calm.
3. Ability to develop and maintain effective working relationships.
4. Ability to work on own initiative.
5. Reliable and enthusiastic “can do” approach
6. Ability to maintain confidentiality.
7. Ability to relate to staff and students.
   

ADDITIONAL REQUIREMENTS

1. Commitment to College values and equal opportunities
2. Able to travel between College sites as required
3. Ability to work flexibly to meet the demands of the post
4. Strong commitment to customer care