Address
Form of work
Salary- Customer Service.
- Problem solving.
- Administration and scheduling.
We are seeking an individual with student experiences, you will have ideally have worked previously within exams, training or scheduling.
Who You Will Be Working For?
Our Client is a membership organisation located in the City. They are a diverse, engaging and inclusive employer.
What Will You Be Doing?
As a Student Support Executive, you will play a pivotal role in ensuring that all new students have a smooth transition into their first year. Your responsibilities will include:
- Conducting personalised calls to new students to guide them through important dates, timetables, and exam booking procedures.
- Providing comprehensive information about the exam process and addressing any queries or concerns that students may have.
- Assisting students in clearing any outstanding debts and facilitating payment arrangements as necessary.
- Collaborating with internal departments to streamline processes and enhance the overall student experience.
- Logging and updating information on the internal database.
- Finance processing.
- Any other administrative duties required.
We are seeking a proactive and customer-focused individual with the following attributes:
- Strong communication skills, both verbal and written, with the ability to convey complex information in a clear and concise manner.
- Excellent organisational skills and attention to detail, with the capacity to manage multiple tasks efficiently.
- Empathetic and patient approach to supporting students from diverse backgrounds.
- Previous experience in Student Support or a similar role is highly desired.
This Student Support Executive position offers:
- Permanent full-time employment with a competitive salary ranging from £30,000 to £33,000 per annum plus benefits.
- Monday to Friday across a 35 hour working week.
- Opportunity to work in a supportive and collaborative environment where your contributions are valued and recognised.
- Convenient location, with easy access to public transportation and amenities.
Please apply by submitting your CV via this job board advertisement.
