Address
Form of work
SalaryBirmingham
Temp – Perm
£12 per hour
Immediate start
£25K Perm raising to £26K after the first 6 months.
Plus, a yearly performance bonus and salary review after 12 months.
25 Days Holiday plus Bank Holidays and your Birthday off!
Mondays and Friday’s home working after first 3 months.
Core Hours 08.00am - 17.00pm or 09.00am - 18.00pm (must be flexible for both shifts)
(Please note you must be able to attend our Birmingham Commercial Pertemps Office week commencing 11th September and a face-to-face interview with the client will also be the same week
About the Company:
A Global Fleet management company is looking to take on experienced Customer Service Advisors on a Temp – Perm basis. This forward-thinking company with state-of-the-art offices are rapidly expanding, so this is the perfect time to join the fun and kick start a fantastic career. A family run business that has gone from strength to strength and has offices on a Global scale including, Germany, UK, and the US, and is working with huge brands. They are changing the world of Fleet!
About The Supply Chain Administrator:
- Works with all areas of Vehicle Supply Chain (Design, Acquisitions, Service, and Delivery) to ensure client expectations are exceeded.
- Proactively identifies and communicates ways to improve the client’s order to delivery experience.
- Creates, analyses and distributes custom Supply Chain status reports to internal and external stakeholders with a focus on identifying process improvements and proactive communication.
- Monitors customer order cycle and status to ensure vendor commitments align with actual performance. Proactively address delays and provide solutions as needed.
- Communicate with manufacturers, dealers, body companies, and internal and external customers.
- Oversees and coordinates the Supply Chain process to ensure client vehicles are delivered and licensed and in a timely manner. Proactively solution delays when necessary.
- Partner with Design team to gain client agreement on all upfit quotes and modifications prior to ordering.
- Ensure upfitting is completed accurately and help troubleshoot issues that may delay delivery.
- Accountable for monitoring and meeting expectations on Clients and internal SLA’s.
- Manage client’s portfolio of vehicles and provide proactive solutions to fulfill clients’ needs.
- Proactively propose alternatives based on scheduling or supplier-related issues.
- Perform all other duties and special projects as assigned.
- 2-4 years’ experience in administrative services or related fields.
- Fleet experience and/or Supply Chain knowledge is a plus, but not required.
Planning/Organising/Managerial Knowledge:
(Ranges from task-focused to integrating related functions, to broadly strategic integration)
- Proactive, organized approach to multitasking and prioritization
- Effectively manages time and consistently meets deadlines with some guidance from manager
- Demonstrates accuracy, thoroughness, and effectiveness in work
- Demonstrates attention to detail and commitment to doing quality work
- Adjusts quickly to new or changing assignments, processes and people
- Displays professionalism and remains composed when faced with challenges
- Learns from experience; modifies behaviour to be more effective
- Recognises one’s own strengths and opportunities for growth
- Uses existing procedures to solve routine or standard problems; applies some degree of judgement and discretion
- Applies basic knowledge of theories, practices, and procedures to complete assigned work
- Decisions are guided by policies, procedures, and business plan; receives some guidance and oversight from manager
Strong Admin and I.T skills are a must.
If you are interested in the above position, please “hit apply” and upload a copy of your most recent CV.
Thank you.
