Location: Glasgow, G12 area
Working Hours: 9:00 AM to 5:00 PM, 3 days per week
Contract Duration: ASAP until End of May
Salary: 13.77 per hour
Key Responsibilities:
- Serve as the first point of contact for students facing difficulties, resolving issues independently with initiative and judgment.
- Organize and schedule student support meetings, ensuring accurate recording of discussions and maintaining confidentiality.
- Maintain and develop administration within the Advisory System, acting as Clerk for the MBChB Student Support & Student Concerns Committee.
- Provide pastoral support to MBChB students as needed to maintain student numbers.
- Coordinate arrangements for student withdrawals and returning students, liaising with relevant units and recording on MyCampus.
- Coordinate reasonable adjustments for students with disabilities, ensuring compliance with regulations and maintaining student numbers.
- Monitor protected characteristics and equality and diversity among MBChB students, implementing support policies where needed.
- Provide effective administration support regarding student records, inquiries, and staff requests, in line with school regulations.
- Maintain a database of student welfare meetings and produce annual reports for the MBChB Advisory Service.
- Administer prizes and awards for MBChB students, advise on student funding issues, and raise awareness of available funding.
- Assist with MBChB clinical and written examinations during exam periods.
Essential Skills/Qualifications:
- VQ 3, Higher grades, City & Guilds, or equivalent A2 qualifications
- Knowledge of student welfare issues
- Strong organizational and prioritization skills
- Excellent oral and written communication skills
- Ability to work under minimal supervision and use initiative
- Strong interpersonal skills, including empathy with students
- Creative problem-solving abilities
- Ability to work collaboratively in a team
- Attention to detail and accuracy
- High level of IT skills, including Word, Excel, and Outlook
- Typically 3 years of relevant experience in education or NHS department OR 4-5 years of relevant work experience without qualifications
- Experience in handling confidential matters
If you possess the required skills and qualifications, we encourage you to apply for this rewarding opportunity.