Support Secretary

Job Title: Support Secretary

Location: Salford Royal Hospital M6 8HD

Hours: 30 Hours

What you’ll be responsible for:

• Transcribing /audio typing.

• Admin from results and clinic admin.

• Checking those prescriptions are up to date with patients address and update if needed.

• Sending out appointment reminders if requested.

• Helping with booking from OWL.

• Help cancelling clinics and rebooking.

• Printing clinic lists off if requested.

• Support with Telephone helpline and email – triaging messages, seeking clarification from patients, and directing to the right clinician for action.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS.

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times.

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You’ll have the following skills/experience:

· A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)

· Good all-round secretarial knowledge of all office practice and procedures.

· Relevant experience as a Medical Secretary elsewhere or as a Clinical

· Knowledge of Patient Centre, EPR, G2 and Medisec.

· Knowledge of medical terminology.

· Good written and verbal communication skills.

· Work as a team member.

· Ability to organise work independently and adapt to changing priorities.

· Ability to work under pressure.

· An ability to communicate with people at all levels.

· Excellent telephone manner including good listening skills.

· Good attention to detail

· Willingness to learn new skills.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week.

· Essential support when you need it- 24/7 365 days- call us anytime.

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone.

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements.

· Training and development opportunities- Keep up with the essentials and more.

· Build holiday allowance for every shift you work- your work life balance is important to us.

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Part-time, Temporary contract

Pay: £12.45 per hour

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: 73809