Support Services Administrator

Salary: Band 3 - GBP23,958 per annum (GBP19,010 pro rata)

Based in Peterlee, County Durham

Hours / Contract: Part time - 29.36 hours per week, permanent

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Forensic Services Department as a Support Services Administrator.

The overall purpose of this role is to support the submission and processing of forensic exhibits and biometric samples, to undertake a range of clerical and record-keeping and duties that supports the management of all forensic submissions.

What you'll do

The main aspects of the role are:

• Support colleagues and Investigating Officers with all aspects of forensic submissions including procedures, paperwork, exhibits and packaging to ensure the integrity of those exhibits is maintained.
• Carry out a range of administrative and clerical duties, including the receipt, dispatch and return of exhibits and evidence in line with the acceptance criteria and force procedures.
• Process DNA samples in line with CPIA and POFA timescales. Liaise with the National DNA Database to remove an individual's DNA profile from the system when required.
• Receive and collate forensic results and invoices ensuring they are accurately recorded in Socrates and any anomalies are addressed and rectified in a timely manner.
• Maintain accurate records to provide management information in order to contribute to the evaluation of overall submissions through the unit; allow for the monitoring of work in progress with Forensic Service Providers.

What you'll bring

• Demonstrable vocational experience in an administrative role.
• Ability to plan and manage time and prioritise workloads to meet customer needs.
• Ability to work calmly and accurately under pressure and deliver to tight timescales.
• Ability to work effectively as part of a team to achieve successful outcomes.
• Organisational, administrative and interpersonal skills with the ability to communicate to wide range of customers and stakeholders

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Support Services Administrator with . To help support your application research what makes us tick here at Northumbria, the role you're applying for and the values and behaviours that contribute.

Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Leader, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter). If your application is successful, we'll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role subject to a six-month probationary period.

If you are successful in your application, you will have a 6 month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.