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Form of work
SalaryA leading housing association is looking for a Housing Admin Assistant to work closely with customers, and their families/carers where appropriate, to develop person-centred care and support plans that address customer-assessed needs and develop risk management plans that allow positive risk-taking
Meet regularly with customers to support them in achieving their goals, as set out in their support plan and or Health and well-being assessment
Listen to customers to ensure you are meeting their needs
Ensure customers have information about local services that can support them to remain in their homes and achieve their goals
Encourage customers to become involved in shaping the services we provide
Build professional working relationships with customers and colleagues; always remember you are working in peoples' homes and should respect their wishes
Ensure always to behave and look professional, promoting NHG's reputation
Let your manager or a senior member of staff know if you are concerned about the health or well-being of any resident
Record your activities on NHG's systems as required
Assist customers to develop life skills where identified in the support plan, e.g., budgeting, shopping, meal preparation Support with maintaining/reestablishing familial and other natural relationships
Support to connect with universal and specialist services, such as befriending
Providing support and information around physical and mental health- i.e., referring Customers for mental health assessments
Sign posting residents to services
Assistance in understanding what a healthy lifestyle is and how to apply it to individual circumstances - Support and advise users on equipment, adaptations and access including assisting technology. Life skills - bridging and managing finances- in conjunction with the housing team
Support to manage personal finances and budgeting. Providing advice on bills and debt relating to managing a home Support to help Customers prevent or manage debts, referring to outside debt management service
Pay rate is 14.18 per hour, paid on a weekly basis. applicants must be immediately available
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
