Supported Housing Assistant

Supported Housing Assistant

South London

£25,157 to £26,481

About the role of Supported Housing Assistant:

Reporting to the Supported housing manager, we are looking for Supported Housing Assistant, to provide a thorough support service across locations within 5 boroughs of South London, which includes, property health & safety checks and void inspections

We are seeking an individual who can work in partnership with other teams within MTVH as well as external organisations providing support in MTVH properties.

You will be required to work 37.5 hours over a 5 -day week

What we need from you:

• To be successful in the role previous experience of working in housing management
• Understanding of Housing legislation, process and systems.
• Must be IT literate (Microsoft word, Excel, PowerPoint, Outlook)
• To be results orientated with an understanding of issues related to Supported Housing
• Be able to demonstrate knowledge of safeguarding frameworks applicable to vulnerable individuals and families.
• Understand arrears and court processes
• We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.

This should all be evidenced on your CV and/or written statement

Interviews will be taking place on 25th June 2024

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Enhanced Adult & Child Barred list once an offer of employment is made. A new check will be completed every three years.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.