Supported Housing Scheme Manager

Are you the service leader we are looking for?

Adullam has opportunities available to join our national award-winning support team in Bolton.

About the role

The main purpose of this role is to deliver outcomes outlined in the plans for the service, region, and business as a whole and contribute to the ability of the service to include its service users and evolve to meet local needs.

You will ensure the effective working relationships between colleagues both internally and externally and ensure that support is delivered via a person-centred support package which is tailor made to suit the needs of everyone accessing the service.

The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day Monday to Friday, with a rota of a week of out of hours management support delivery (approximately every 2/3 months) to provide support to staff in the event of an emergency outside of “normal working hours”.

You will be expected to contribute to the strategic aims of the organisation whilst working within the organisation’s charitable aims and objectives and contribute to the maintenance and development of the Association’s values, culture, and ethos.

Our offer to you

We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth.

This role is salaried at £33,600.00 - £38,250.00 negotiated on the sizer and shape of the role and also dependent on experience and skill set evidenced at interview.

In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.

• 25 days annual leave – increasing to 30 days with service, plus Bank Holidays
• Two extra days leave for no unplanned absences each calendar year.
• Anniversary Payment of £500 upon being with us for a year
• Westfield Health Plan
• Westfield Rewards / Discounts
• Pension Plan
• Death in Service benefit
• Multidimensional wellbeing programmes and family friendly policies for staff

About us

Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households.

Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

About you

We are looking for a Property Services and Operational Manager with:

• Experience of managing a diverse and dispersed staff team working in services who support vulnerable people;
• An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages in a trauma informed way;
• A proven ability to meet and manage both internal and stakeholder targets
• The ability to collate and interpret statistical data from a Customer relationship management system to present thorough accurate and concise reports, service outcomes and performance improvements and deficiencies.
• Experience of managing and working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns;
• Experience of the tenant satisfaction measures, and quality standards required to deliver housing related support services;
• An ability to manage a budget and provide value for money;
• IT skills and the ability to manage their time effectively, prioritising work according to need;
• An ability to develop effective working relationships with customers, partners, and colleagues;
• A flexible, resilient, thoughtful, therapeutic approach to working with people;
• An ability to demonstrate our values and behaviours and work within our Christian ethos.

Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.

The closing date is 9am, Wednesday 3rd April 2024.

We reserve the right to bring forward the closing date in the event that we receive sufficient applications.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check and satisfactory references.